Frequently Asked Questions (FAQ) –

Dr. Gallardo provides both counseling and coaching services. Counseling sessions focus on therapeutic support for emotional and psychological healing, while coaching programs are designed for personal growth, relationship improvement, and goal setting. Coaching programs are not covered by insurance.

Couples counseling is focused on treating relationship issues that are connected to psychiatric disorders based on medical necessity. This means the treatment is centered around managing diagnosed mental health conditions.

Coaching is different—it’s action-focused and future-oriented. We don’t focus on diagnoses but instead provide practical tools and guidance right from the first session to help couples set goals, improve communication, and build healthier, happier relationships.

Each coaching program includes:

• One-on-one sessions with Dr. Gallardo

• Companion PDFs and homework assignments

• Bonus activities for deeper learning

• Access to the course for one year from the start date

No, all coaching programs are non-refundable. Please ensure you are fully committed before enrolling.

No, coaching programs are not therapy and are not covered by health insurance.

You will have access to the course materials for one year from your start date.

Below FAQ

No, all services are conducted via Zoom, Doxy allowing clients to feel safe and comfortable in their own space

Yes, individual sessions can be scheduled based on availability.

I do NOT prescribe medication. If you are interested in starting medication, I will work

with you in our sessions to see if it is beneficial for you and refer you to a Psychiatrist or

Nurse Practitioner (ARNP) who is an expert in prescribing medication for mental health

Dr. Gallardo is in-network with some insurance providers for counseling services. Please text me at this number and ask if we can take your insurance: (615) 212-5166 This text is safe and confidential.

To enroll in a coaching program or schedule a counseling session, visit  https://familycarebooking.as.me/   

or reach out to our team for assistance.

If you have additional questions, please contact us at(615) 212- 5166 or email me at drgallardo@familycare-cs.com.

Review telehealth benefits

It involves providing therapy sessions through video conferencing like zoom and Doxy.

Yes, studies have shown that telehealth can be as effective as in-person therapy for various mental health conditions, including anxiety and depression.

Yes it does.

it is so convenient you can use your cell phone, desktop, laptop, or iPad.

YES, Reputable online counseling platforms use secure, encrypted technologies to protect client confidentiality. It's important to ensure that the platform complies with privacy standards, such as HIPAA in the United States

"Do not make your decision based solely on whether the therapy is in-person or online. Make your decision based on the qualifications, training, experience, and gender of the therapist."